FAQ
Practical Answers About AI for Solopreneurs and Small Business Owners
Most AI advice is written for tech companies or 25-year-olds building their first startup. This page is for the rest of us — experienced business owners with real clients, real revenue, and zero patience for hype. I answer the questions I hear most from solopreneurs and small business owners who are trying to figure out what actually matters right now.
I’m Laura Zavelson. I’ve spent 25+ years building businesses, teaching entrepreneurship at UNC Chapel Hill and Elon University, and helping 500+ founders figure out what to do next. Now I help experienced solopreneurs and micro business owners cut through the AI noise — what to adopt, what to skip, and how to show up like someone who’s ahead of the curve, not catching up to it.
Start with one task you already hate doing. Not the most important thing in your business — the most annoying thing. The thing that eats 45 minutes every week and makes you feel like a robot.
For most solopreneurs, that’s one of three things: writing follow-up emails after calls, repurposing content across platforms, or drafting proposals that say roughly the same thing every time.
Pick one. Open ChatGPT or Claude. Give it context about your business and what you need. See what comes back. Edit it. Send it.
That’s it. That’s where you start.
The mistake most people make is trying to “learn AI” as a subject. AI is not a subject. It’s a tool. You don’t need to understand how it works any more than you need to understand how your dishwasher works. You need to know what to put in it and what to expect when it’s done.
You need two tools. Maybe three. Not twelve.
One AI platform: Pick one general-purpose AI and get good at it. As of right now (2026) I recommend Claude. With the right foundation, it will handle writing, brainstorming, editing, summarizing, and thinking through strategy. Learn how to use it and it will cover 80% of what you need.
A transcription tool – Fathom is great if you’re ok with a bot on the call or you want a tool that can go to the meeting without you. If you’re on team “no bots on the call” go with Granola. If you don’t mind an extra step you can also go with the built-in transcription from Zoom or Google Meet. These tools turn your calls into searchable text that AI can then summarize, extract action items from, or turn into follow-up emails.
That’s probably enough for the first 90 days. Most solopreneurs add tools before they’re clear on the business case. These two will get you started and give you perspective on next steps.
Instead of trying to “learn AI” I recommend that you find a good use case. For most solopreneurs and small businesses, creating marketing content is a great place to start.
Think of something you need to write this week – could be a follow up email, a LinkedIn post, an RFP….
Go to Claude and give it some background. Who the audience is, who you are and what you’re trying to accomplish.
Will you have to edit it? Yes. Will it get you there faster than staring at a blank page? Yes. Fix it and send it.
Do that three times and you’ll start to get a feel for what AI can do for you and what it can’t. And you’ll have a better idea about what you need to learn in order to help it help you (HT: Jerry McGuire).
AI fluency isn’t about understanding the technology. It’s about learning what to ask for, how to evaluate the output, and when to override it.
This is all about experiential learning. The real time investment isn’t really “learning AI” from a tech perspective. It’s really around integrating it into your tool flow and the figuring out how to incrementally improve the way you work together.
Incorporate your experience and expertise. That’s the whole answer.
If your prompt is “write something about marketing,” you’ll get the combined average of what the internet thinks the answer is.
But if your prompt includes your specific framework, a real client example, and the exact audience you’re writing for, and your personal opinion the output will sound nothing like what anyone else is producing.
AI is good at structure and formatting. But new ideas based on years of lived experience? Not really AI’s thing.
I touch everything I publish. I give it the ideas, the frameworks, the stories. Those are mine. Then I let it give it structure and flesh it out. And then I take it back and make sure it sounds like me.
Think of it like 10 | 80 |10. The AI does 80% of the work – you put in 10% on the front end and 10% on the back end.
End of the day – your clients hire you because you have experience and opinions. That’s gotta stay all you.
This is the wrong question — but it’s the one everyone is asking, so let’s get into it.
AI is free. You time is not. If you’re competing on the same playing field as a free tool, your fees were already hard to justify before AI showed up. The issue isn’t AI. This issue is the way you’re positioning your value.
You need to focus on outcomes – what changes as a result of your work – rather than on deliverables – the work product.
Deliverables can be commoditized. Outcomes not so much.
A client can get ChatGPT or Claude to write a marketing plan. They cannot get it to tell them which parts of that plan are wrong for their specific market, their budget, and their team. AI can’t sit across from their board and defend a recommendation.
The fee justification is: “You’re not paying me to produce something. You’re paying me to know what to produce, what to ignore, and what it means.”
Start with your last three proposals. Feed them into Claude or ChatGPT along with context about the client, the problem, and what you recommended. Ask it to identify patterns: What do you always include? Where do you tend to be vague? What sections take the most time?
That audit alone will save you hours, because you’ll see where you’re reinventing the wheel every time and what you can reuse.
Then build a proposal template inside your AI tool. Give it your standard structure, your brand voice notes, and examples of your best work. When a new opportunity comes in, feed it the client details and let it generate a first draft.
You can’t expect AI to take you as far with proposal writing as it can for marketing content – but it should be able to get you 60-70% of the way there.
Don’t forget to also feed in your meeting transcripts that led up to the proposal. They will uncover hidden wants and objections that you can use that will speed up your time to close.
It’s not always one thing that saves 5 hours at once. Instead it’s often about handing off the repetitive items that give you those hours back over a week. Here are some examples:
- Meeting follow-ups: AI-generated recaps and action items from call transcripts. Saves 30–60 minutes per week.
- Content repurposing: Turn one blog post or video into social posts, email content, and a newsletter section. Saves 60–90 minutes per week. (Even more impact if you weren’t visible on social platforms before.)
- Email drafting: First drafts of outreach, follow-ups, and responses to common questions. Saves 30–45 minutes per week.
- Proposal drafting: Template-based first drafts with client-specific details filled in. Saves 45–60 minutes per week.
- Research and prep: Summarize articles, competitor info, or industry updates before calls. Saves 1-2 hours per week.
None of these even require special tools. At most you need to do some one-time set up for your main AI platform and hello Friday afternoons off!
Don’t start with a workflow. Start with what you’re already creating.
Do you already create content? A blog, podcast, youtube or newsletter? The AI workflow is: take that one piece of content and use AI to turn it into everything else.
Let’s say you write a weekly or monthly newsletter for your list. Use AI to turn that into a blog post, three LinkedIn posts and a carousel. One becomes five and all of a sudden you have marketing content 5 days a week.
But TBH creating more content is not going to be useful if you’re not crystal clear on what problem you solve, who you solve it for and why it matters.
AI doesn’t grow your business. Your positioning, your offer, and your ability to get in front of the right people grow your business. AI just makes the execution faster.
What it can do is help you produce more content without working more hours. That means you can:
- follow up with leads faster
- draft proposals in 20 minutes instead of two hours
- repurpose a single video into a blog post, three LinkedIn posts, and an email — in an afternoon, not a week
But none of that matters if what you’re saying is generic. The real growth lever isn’t the tool. It’s getting clear on what makes you different, who specifically you help, and why they should care… and then using AI to get that message out consistently.
Use AI for first drafts, repetitive communication, research synthesis, and anything that follows a repeatable pattern. Follow-up emails. Social media posts from existing content. Proposal templates. Meeting summaries.
Keep doing the thinking yourself. Your point of view, your diagnosis of what’s actually wrong in a client’s business, your instinct about what to recommend– that’s all you. That’s the thing they’re paying for.
Another way to think about it – if a task requires formatting, rephrasing, or assembling information you’ve already thought through, let AI handle the first pass.
I use AI to help me structure ideas, generate outlines, and draft sections — but I don’t publish anything I haven’t rewritten in my own voice. That way I stay in control of how my ideas get presented.
The reason most AI-generated content sounds generic isn’t the AI. It’s the input.
If you give AI a vague prompt – “write a LinkedIn post about leadership” – you’re going to get something that sounds like every other LinkedIn post about leadership. It is a word prediction engine after all.
Try this instead: just type in your raw thinking. Or paste some of the transcript from a client call. Or give it a link to an article you saw where you have a different opinion and tell it your opinion.
Then ask it to help you shape that into something clear.
The formula is simple: your ideas + AI’s structure = content that sounds like you, only more polished.
Letting AI generate the ideas and the words doesn’t really work. In most cases AI is better at assembly than creativity. You are the expert. You can’t expect AI to figure out your point of view for you.
Sometimes. But sometimes they don’t care.
Clients are not going to care if you use AI to proofread or get you started with an email response or speed up your research with. In fact they’re probably looking to you to have an opinion about using AI.
What they do care about is if they feel like they’re getting less personal attention or generic answers.
The real power of AI is how can you use it to help your clients solve their problems with better insights or how can you help them achieve their goals faster.
A few clients have run into issues if they charge by the hour since AI is dramatically speeding up their work. That’s why one of the most important things you can do is start charging for outcomes instead of charging for time.
The wrong move is to say “AI can’t do what I do.” Your clients have already tested that theory, and they know AI can do a surprising amount.
The right move: show them what AI gets wrong. In your specific area of expertise, AI is confident, fast, and frequently wrong in ways that a non-expert wouldn’t catch. That’s your opening. Your value isn’t that you can do what AI does, it’s that you know what AI misses or where it steers people wrong.
In a proposal or a pitch, frame it this way: “AI can give you a first draft of this strategy. I can tell you which parts of that draft will actually work for your business and which ones will waste your budget.”
Lead with what you see that AI doesn’t.
The old pitch was: “I have 20 years of experience.” The new pitch is: “Here’s what AI will tell you to do – and based on my 20 years of experience – here’s why that’s wrong for your situation.”
Don’t keep your opinions to yourself. Show up in proposals and conversations with a point of view about the client’s specific problem and what’s going to work best for their specific situation. Help them see that you understand the nuance in a way that a chatbot trained on the average of the internet never will.
One move that works: include a short section in your proposals called “What AI would recommend — and why I’d do it differently.” It’s bold, it demonstrates expertise, and it reframes you as the interpreter, not the implementer.
This is the single fastest win for most solopreneurs.
Record your client calls (with permission). Run the transcript through AI. Ask it to pull out: key decisions made, action items for each party, and any open questions. Then have it draft a follow-up email in your voice.
(BTW – using meeting tools like Fathom or Granola to send the action items and summary automatically is fine, but there is often more detail and nuance in the transcripts that those tools overlook.)
The whole process takes about five minutes after the call — compared to the 30–45 minutes most people spend writing follow-ups from memory (or the follow-ups they never send because they ran out of time).
This process is much more effective if you’ve already given your AI the background it needs to be able to write in your voice and understand your audience.
The trick that makes it work: give AI a short “voice note” — a few sentences describing your tone and how you typically communicate with clients. Otherwise the follow-ups will sound corporate and stiff, and your clients will wonder why you suddenly started writing like a press release.
This is the single most underrated AI move for AI marketing, and most people skip it entirely.
The easiest way is to set up a set of foundation documents (that you create and can edit). And then you attach them whenever you’re creating content.
Or if you want to skip doing over and over again, there are several ways – like setting up a project in Claude – so it always reads those documents before it writes for you.
I recommend 4 documents to get the best results:
- Brand voice
- About my business
- About my clients
- About me
I’ve given Claude all this information so when it writes for me it knows my products, my frameworks, my opinions.
It’s not perfect but it gets me 80% of the way there most of the time.
If you want to do something similar with ChatGPT you can set up a customGPT.
Have a question I didn’t cover? DM me on Linkedin or Insta and I’ll add it.*
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